What if the product I received is faulty? Service internet March 22, 2022 14:44 Every item we ship goes through quality control and we make sure they are secured during transport. However, in the event of a faulty product, you can contact us via email at email@example.com to arrange for a refund or replacement. Related articles How can I ask for a return or exchange? How can I return a product? Comments 0 comments Please sign in to leave a comment.