MY ACCOUNT
- How do I get my personal data?
- How will my personal data be used?
- How can I unsubscribe from the newsletter?
- How can I subscribe to the newsletter?
- How can I set a default address?
- Can I modify the personal information (phone numbers, addresses, orders) in my account?
MY ORDERS
- When should I receive my order confirmation email?
- Do I have to create an account to place an order?
- My order is a gift. What are the gift options?
- How do I cancel my order?
- Do I pay tax?
- How do I track my order?
SHIPPING & DELIVERY
RETURNS & EXCHANGES
- How can I get a refund?
- How can I exchange a product for a different size, color or style?
- Are refunds free?
- How can I return a product?
- What if the product I received is faulty?
- How can I ask for a return or exchange?
STORES
CAREERS
GIFT CARDS
PRODUCT INFORMATION
- How does EPV - Living Heritage Company label - guarantee quality?
- What is the Atelier line?
- How long do products stay on the wishlist?
- How do I take care of my SAINT JAMES products?
- What is a wishlist?
- What if the product I want to buy is not in stock?