Service-internet
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How can I get a refund?
For full-price merchandise, and in the event that your purchase does not meet your expectations, Saint James gladly accepts returns of unworn merchandise within 30 days of the date of sale if accom...
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How can I exchange a product for a different size, color or style?
Please note, our Saint James website store is only authorized to accept exchanges for purchases made on this website (us.saint-james.com). Purchases made through an authorized retailer or in anothe...
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How can I return a product?
Please note, our Saint James website store is only authorized to accept returns for purchases made on this website (us.saint-james.com). Purchases made through an authorized retailer or in another ...
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Are refunds free?
Refunds are free. You will be refunded the full value of the item(s) you paid. However you will need to take care of the shipping label to return the item to our return address.
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How can I ask for a return or exchange?
You can contact us via email at hello@saint-james.com. Find out about the conditions and process for exchanges and returns, please view our full Returns Policy here.
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What if the product I received is faulty?
Every item we ship goes through quality control and we make sure they are secured during transport. However, in the event of a faulty product, you can contact us via email at hello@saint-james.com ...
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What is your Return Policy?
You can view our full Return Policy by visiting the Return Policy page, accessible from the footer menu.
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Do you ship outside of the US?
Saint-James.com does not ship outside of the US at the moment. You can find our full shipping policy by visiting the Shipping Information page, accessible from the footer menu.
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What are the shipping fees?
We offer Free standard shipping for every order above $79. You can also choose Expedited shipping at checkout for a fee calculated based on the weight of the package and your delivery address. Plea...
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Do I have to create an account to place an order?
You do not need to create an account to place an order. You can checkout as a guest. However, creating an account makes it quicker to place an order by saving your profile information and address b...