Service internet

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  • What are the online payment methods?

    We accept the following: American Express, Visa, Mastercard, Discover, PayPal, and ShopPay. Payments are secured by an SSL certificate.

  • Will I get a receipt with my order?

    Yes, you will receive an email receipt when you place the order and a printed packing slip will be included in your package when your order ships. It can be used to return merchandise. If you have ...

  • How do I place an order?

    Click on "Add to cart" for each item you want to purchase. Click on "Shopping Cart” or “Checkout” to finalize your order.

  • How can I unsubscribe from the newsletter?

    You can unsubscribe from the newsletter by simply clicking on the unsubscribe link at the bottom of each newsletter you receive. Alternatively, let us know by email at hello@saint-james.com.

  • How can I subscribe to the newsletter?

    Register for our newsletter and be the first to know about new collections, exclusive events, and promotions. Enter your email address in the "Newsletter" section at the bottom of the website.

  • How can I set a default address?

    If you have an account, you can save several addresses and indicate one by default. You can update it at any time.

  • Can I add additional addresses to my account?

    Simply go to your account in the "delivery address" tab and add a new address.

  • Can I modify the personal information (phone numbers, addresses, orders) in my account?

    Your account allows you to access your order history and your address book. Your telephone number can also be modified in the address file. If you wish to change your email address, please contact ...

  • What if I lost my password?

    You can reset your password at any time. To do this, first, click on the "account" icon at the top right of the website, then on "Forgotten password?" and enter your email address. You will receive...

  • How to create an account?

    You can create your SAINT JAMES account by clicking on the "account" icon in the header then on "Register." It's straightforward and fast, and it allows you to track your orders, save multiple addr...