Audrey
- Total activity 123
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 62
Articles
Recent activity by Audrey-
How can I set a default address?
If you have an account, you can save several addresses and indicate one by default. You can update it at any time.
-
Can I modify the personal information (phone numbers, addresses, orders) in my account?
Your account allows you to access your order history and your address book. Your telephone number can also be modified in the address file. If you wish to change your email address, please contact ...
-
Can I add additional addresses to my account?
Simply go to your account in the "delivery address" tab and add a new address.
-
What if I lost my password?
You can reset your password at any time. To do this, first, click on the "account" icon at the top right of the website, then on "Forgotten password?" and enter your email address. You will receive...
-
How to create an account?
You can create your SAINT JAMES account by clicking on the "account" icon in the header then on "Register." It's straightforward and fast, and it allows you to track your orders, save multiple addr...
-
How can I exchange a product for a different size, color or style?
Please note, our Saint James website store is only authorized to accept exchanges for purchases made on this website (us.saint-james.com). Purchases made through an authorized retailer or in anothe...
-
Are refunds free?
Refunds are free. You will be refunded the full value of the item(s) you paid. However you will need to take care of the shipping label to return the item to our return address.
-
How can I return a product?
Please note, our Saint James website store is only authorized to accept returns for purchases made on this website (us.saint-james.com). Purchases made through an authorized retailer or in another ...
-
What if the product I received is faulty?
Every item we ship goes through quality control and we make sure they are secured during transport. However, in the event of a faulty product, you can contact us via email at hello@saint-james.com ...
-
How can I ask for a return or exchange?
You can contact us via email at hello@saint-james.com. Find out about the conditions and process for exchanges and returns, please view our full Returns Policy here.