Audrey
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Recent activity by Audrey-
What is your Return Policy?
You can view our full Return Policy by visiting the Return Policy page, accessible from the footer menu.
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Do you ship outside of the US?
Saint-James.com does not ship outside of the US at the moment. You can find our full shipping policy by visiting the Shipping Information page, accessible from the footer menu.
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What are the shipping fees?
We offer Free standard shipping for every order above $79. You can also choose Expedited shipping at checkout for a fee calculated based on the weight of the package and your delivery address. Plea...
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When should I receive my order confirmation email?
The order confirmation email is sent to you as soon as your payment has been confirmed. If you do not receive anything after your order, remember to check your spam folder.
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Do I have to create an account to place an order?
You do not need to create an account to place an order. You can checkout as a guest. However, creating an account makes it quicker to place an order by saving your profile information and address b...
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My order is a gift. What are the gift options?
You can add a gift note and/or gift packaging to your order. The message is printed on a note card and placed in an envelope. The gift packaging consists of a branded box and tissue paper.
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How do I cancel my order?
If for any reason you must cancel an order, please contact our customer service by phone (646) 422 1190 or email at hello@saint-james.com. Please note that we can not cancel an order after it has b...
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Do I pay tax?
Sales tax will be added to orders shipped to New York State, as per current rates and State policies. Shipments to any other state will not include tax.
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How do I track my order?
A confirmation email including your order’s tracking number will be sent once your order has been shipped. You may check the status of your order by visiting the UPS website or directly from your a...
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Will my credit card be charged immediately?
No, your credit card will not be charged until your order is shipped. When you enter your credit card information and click "order now" on the final review page, we will give you an order confirmat...